By Janet A. Sesay
In a bid to put smiles on the faces of its esteemed customers, Orange Money SL has, last Friday 30th October 2020 at their Rawdon Street Office, signed Orange Money Bank-to-Wallet Partnership Agreement with Access Bank SL. Ltd.
Access Bank is now the fourth bank in the country that Orange Money has signed Bank-to-Wallet Partnership Agreement with. They started with UBA and Eco Bank last year November 2019 and, early this year, with Zenith Bank and now Access Bank.
This Bank-to-Wallet product is to enable customers have easy access to be able to transfer money to and from their Access Bank account to their Orange Money wallet.
Sadia Kanu of Orange Money Sierra Leone, in her presentation prior to the launch, said that Orange Money has made business transaction for their customers very easy, adding that with the partnership, customers of both Orange Money and Access Bank can be able to transfer and withdraw their money easily.
She furthered that the bank-to-wallet is just another added service for their customers that has made it easier for customers to access their money everywhere in the country.
Madam Kanu added that the bank-to-wallet service is going to cater for all their customers and that it will enable one to transfer money as low as ten thousand leones (Le10,000) and that the maximum amount that subscribers could withdraw or transfer per day is fifteen million (Le 15,000,000) Leones per individual.
Sadia noted further that, since the outbreak of COVID-19, Orange Money has been very instrumental in the lives of their customers, adding that bank-to-wallet has made it very easy for their customers to sit at home to transfer or withdraw their money.
Whiles she was explaining on how to connect, she said the short code for Orange Money is #144#, adding that, for customers to be able to connect in order to transfer or withdraw their money, they need to get their key (password), which they will take to Access Bank. They will use that password to link their bank account to the Orange Money wallet.
She also stated that a customer should be at the bank within 30 minutes after having received the key, or else it will expire.
The Chief Executive Officer Orange Money SL, David Mansaray, in his statement, expressed his excitement over the partnership agreement with Access Bank. He described the launch as part of its Company’s corporate social responsibility, adding that Access Bank is now the fourth bank in the country that Orange Money is partnering with.
He also disclosed that Orange Money have started this journey with Access Bank for quite a long time now and have finally reached the integration process. CEO Mansaray also noted that the partnership agreement with Access Bank is key to the development and achievement of both companies.
Whiles he was explaining the quality of the product, he said all what the customer need to do is to go to his/her phone, remove the money from their Access Bank account to their Orange Money wallet and locate any of their agents nearby in order to transfer and withdraw their money easily in the comfort of their homes.
He added that the product will enable customers to access their money everywhere in the country.
“It comes with a lot of advantages. This is the message we are sending to our customers that Orange Money is here to elevate and improve on financial inclusion right across the country,” he said.
Martha Kpakima, Head of Marketing, Access Bank, in her statement, also, on behalf of the Country Managing Director, expressed her profound thanks and appreciation to Orange Money for making the launch a reality.
She added that they have waited for far too long to see the partnership agreement becoming a reality, noting that their customers have been yearning for such an integration, basically because Access Bank is not present in all the districts in the country. They therefore believe that, with Orange Money integration, it will help the bank a lot in terms of meeting the needs of their customers beyond areas that the bank is not operating.
“Getting this product launched today is indeed a joyous day for us. The project of Orange Money is going to be used by our customers to increase the customer’s base for Orange Money,” she explained.
In conclusion, she assured Orange Money that the bank will continue to support them and they will ensure the increase of customers’ base for not only Orange Money but Access Bank as well.