The Leading telecom service provider, Orange Sierra Leone still remains the leading company in Sierra Leone. The company takes pride in 445 communication sites thus making the company to have an edge over other telecom companies.
These facilities have ensured that the company carries voice and data with the best customer experience nation-wide. The project to transform and modernise its network and enhance service delivery to its valued customers was started five years back. It was an ambitious project embarked upon with the goal of modernising and transforming its network infrastructure and enhances service delivery.
The desire to increase customer satisfaction with the fastest internet speed on the widest coverage is central to this dream. Owing to the communication facilities, Orange Sierra Leone is satisfied that the company remains the leader of the fastest internet speed and the widest coverage in Sierra Leone. The company has made impressive strides in the world of communication, over the years, by ensuring that residents in remote communities enjoy reliable communication.
It has vigilant staff that conducts monitoring that seeks information from communities about the presence of Orange telecom company. The aim of seeking such information is to know communities where Orange Sierra Leone has not established its presence in terms of communication. No sooner the company gets information about the unavailability of Orange service in a particular community, a team to install communication facilities would be despatched.
The company believes that with an enhanced communication service especially in remote communities, there would be an increased customer base for the company.